Open Positions
As a family-owned business, we take great pride in fostering a family-oriented atmosphere. Despite our decades of successful growth, we've remained true to our roots, maintaining strong relationships with both our employees and customers.
Watch our site for future positions in our Retail, Facilities, Website, & Marketplace departments.
Website Customer Service Representative
Maple Hill Golf - Grandville, MI
Job Description
Do you love golf? Want to be part of a fun work environment with like-minded golfers? Maple Hill Golf in Grandville (MI) has an open website customer service position in our Web Office department! The Website Customer Service Representative has the overall responsibility and accountability to provide knowledgeable and professional service to all online customers, specifically those interested in golf equipment purchases/local facility services.
The ideal candidate will:
- Be able to provide extraordinary service in the area of golf equipment.
- Strong knowledge of computer systems and applications: MS Word, Excel, Outlook and the Internet.
- Provide every customer with a ‘yes’ attitude when it comes to unusual service requests.
- Maintain a professional demeanor in business relations including customers, fellow employees, and management.
- Work with every customer on a personal level and not just as a sales person vs. customer.
- Educate customers on the many options now available with the golf equipment industry.
- Continuously update product knowledge on current and new products available in the industry.
- Candidate preferred to have golf retail experience and customer service experience.
- Experience with Gorgias Helpdesk a bonus.
Maple Hill Golf offers several medical, dental, vision, life and participation in our 401k plan once eligibility requirements have been met. Compensation is based upon education and experience. Qualified applicants must be eligible to work in the United States without visa sponsorship. Maple Hill Golf is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-Time
Pay: $16.00 - $18.00 per hour
Expected Hours: No less than 30 per week
Benefits:
- Facility Golf Benefits & Equipment Discounts
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience Level: 1+ Year
Shift: Day Shift (Monday - Friday, & Weekends as Needed)
Work Setting: In-Person (Grandville Office)
Interested in applying?
Submit an application using the button below or if you have any questions please send us an email teeitup@maplehillgolf.com.